General Terms and Conditions
Amaze is a developing mobility solution. For an overview of all terms and conditions of Amaze and the partners/service providers of mobility services to users (non-registered and registered customers) please refer to a number of documents on this page.
The latest version of our terms and conditions are:
- Amaze General Terms and Conditions (8 August 2021)
- Amaze terms of use (31 August 2020)
- Privacy Statement - expanded (9 June 2022)
- Privacy Statement - expanded (22 September 2021)
- Privacy Statement - expanded (31 August 2020)
- Voucher terms - (June 2021)
- Conditions of participation of ZME (21 July 2021)
- E-ticket conditions train Amaze
- NS eTicket Conditions Off-peak Train Amaze
The most recent general terms and conditions and conditions of use apply at all times.
The most recent terms of use of partners/service providers always apply.
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For an overview of the terms of use of partners/service providers available in the Amaze mobility solution, please refer to the links or documents below:
- URBEE terms and conditions
- Conditions Amber Sharing Cars
- Conditions NS
- Conditions NS International
- General terms and conditions Amber Mobility
- Amber Mobility terms of use
Some mobility providers require us to specifically inform users of their rights and obligations.
- Privacy statement NS
- NS Definition of off-peak hours
- NS GTBV Scheme (Money back for delays)
- NS Price Changes
- NS General Conditions of Carriage
NS on behalf of other train operators in the Netherlands:
- https://www.connexxion.nl/nl/voorwaarden
- https://www.arriva.nl/consumenten/service-contact/reisregels-voorwaarden.htm
- https://www.keolis.nl/vervoerbewijzen/voorwaarden-vervoerbewijzen
- https://www.qbuzz.nl/gd/actueel/voorwaarden
Other public transport providers (OV) in the Netherlands:
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